SUPPORT
CONTACT THE FORGE
The fastest way to reach us is email. We read every message and respond personally — no bots, no “your ticket has been assigned to agent #4427”.
General Support
For account help, login issues, content access, or anything else day-to-day:
Email: forgeverse@entertheforge.co
Response time: within 24 hours (often the same day)
Refunds and Billing
Refund requests, duplicate charges, or subscription questions — please include your order number or Razorpay payment ID in the email.
Email: forgeverse@entertheforge.co
See also our Refund Policyfor what’s eligible and how it works.
Privacy and Data Requests
Access, correction, or deletion of your personal data — see our Privacy Policy for the full process. Address requests to:
Email: forgeverse@entertheforge.co
Subject line: “Data Request” or “Grievance — DPDP”
Response time: within 7 days, resolution within 30 days as required by the DPDP Act.
Press, Partnerships, and Author Inquiries
Working on a project we should know about? Authoring a book that fits The Forge? Drop us a line.
Email: forgeverse@entertheforge.co
Operating Hours
We are based in India and respond between 10:00 and 19:00 IST, Monday through Friday. Messages sent outside these hours land in our inbox immediately and are answered the next working day.
Business Details
The Forge
Digital books, audiobooks, and identity-transformation systems
Operated from India · GST and PAN on file with Razorpay
Website: entertheforge.co